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According to past data Hastings makes hundreds of millions in yearly revenue, with founding family member John H. Marmaduke currently serving as Chairman and CEO. The business was founded in 1968 by Sam Marmaduke as the retail wing of Western Merchandisers, Inc., a company that at the time supplied entertainment products to other retailers.
Since neither company operated under the same banner, rather they agreed on exclusivity, when Wal-Mart purchased Western Merchandisers in 1990, Hastings continued as its own entity.
In 2010 Hastings partnered with Diamond Comic Distributors, to become the largest seller of comic books in the country.
There is a wide variety of entertainment offerings available on the GoHastings website. You can browse for some of your favorite music, books, movies, or games. There are also various electronics available for purchase such as tablets, Bluetooth devices, and electronic turntables.
Those looking for more unique ideas will have no problem finding that. Novelty items are including in the catalog like toys based on Game of Thrones, Star Wars, and Hello Kitty. Some of their other popular categories include apparel, kid's items, comics, and action figures.
You can also buy gift cards valued between $5 and $50, so the recipient can make their own purchasing choices.
All of the major credit cards are accepted at GoHastings including American Express, Visa, Discover, and Mastercard. If you have a Paypal account, then you have the option of using that for payment as well. You can also redeem their own branded gift cards for your full order, or part of it.
After ordering, your packages will be delivered by either UPS or the USPS. The company will determine the appropriate carrier to use based on your location and delivery address. Products can be delivered to not only the continental United States, but also to Alaska, Hawaii and the other U.S. territories. You can even get a delivery sent to an APO/FPO address.
Shipping is charged by a per-order flat rate, and a per-item flat rate. For example all book orders are charged $3 per order, but any extra book added to the order is another $0.99 thereafter. The per order and per item charge varies depending on the type of product.
Shipping options include Standard (3 to 10 business days) and Expedited (3 to 5 business days). You can also arrange to pick items up for free from a local store.
Customers who aren't satisfied with their orders for whatever reason have the option of getting a refund or making an exchange. In order to get a refund, the product must still be new and unopened. It will also have to be returned within 30 days of the date that it was shipped.
Before you return any items though, you should contact the company's customer service team. They will provide you with a return shipping label after you follow the instructions. You will also need to indicate your reason for returning the item on the packing slip inside the box. The company is willing to work with you on returns and exchanges. Even if you don't have the original packing slip, you can simply write the order number on your return paperwork to process it.