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What does Container Store sell?
The Container Store offers customers with a wide variety of storage solutions for their home. Via their website, www.containerstore.com, shoppers are able to search for specific items through categories such as:
Closet (hangers, shoe storage, garment racks and more), General Storage (bins, baskets, storage boxes, trunks, drawers, and more), Kitchen (food storage, cabinet organizers, drawer organizers, pantry organizers, spice storage, refrigerator and freezer storage, and more), Bathroom (cosmetics organizers, canisters, medical storage, toilet area, and more), Travel (nags & luggage, carry ons, auto travel, and more), as well as various types of Shelving, Trash and Laundry storage solutions.
There is also Office specific storage such as filing systems, message boards, cable and cord control, bookends, and much more.
The company accepts payments made using major credit cards; such as Visa, MasterCard, Discover and American Express as well as by using a Gift Card or Merchandise Credit Card. Online payment methods include PayPal, EbillMe, E-Check and the major Credit Cards. Checks and money orders are not acceptable forms of payment.
The company’s return policy is as follows: Customers can return items in store locations to avoid shipping and restocking fees, returns can also be shipped to headquarters in Coppell, Texas. The Container Store is happy to exchange returned merchandise for another solution or issue a refund if the customer provides an original receipt within 120 days of the purchase date. For payments made via cash or debit card, they will give back up to $400 USD. If a customer does not have the original receipt and a credit card was used for payment, the company will do their best to obtain that information from their system and if they can’t locate it, customers will receive a Merchandise Credit Card for future use at any The Container Store locations.
The Container Store offers shipping from the following carriers, U.S. Postal Service, United Parcel Service and Federal Express. Each carrier has a size and weight limit which is listed under “Shipping and Mailing Options” via their website.
Shipping costs are calculated by the merchandise’s regular retail prices before tax. For merchandise up to $14.99, the cost is $8.95 to ship, $15.00-$24.99 is $9.45, $25.00-$39.99 is $9.95, $40.00-$54.99 is $10.45, $55.00-$69.99 is $11.95, $70.00-$99.99 is $13.95, $100.00-$114.99 is $15.95, $115.00-$114.99 is $18.95, $150-$199.99 is $21.95, items from $200-$999.99 will be 10% of the merchandise total and items at $1,000.00 and above will also be 10% of the merchandise total.
Delivery to customers should be expected within 3-7 business days from the order date.