The company operates mainly as an online ecommerce website. However, its products are also found in a number of retail locations thanks to strategic partnerships. These partnerships include Paula Deen, Emeril Lagasse, Dunkin Donuts, Pillsbury, and Betty Crocker.
The official website, as the company's name suggests, is found at cooking.com. Visitors to the site will find a wide variety of items for sale. Everything is easily categorized to make for a smooth shopping experience.
The website also outlines the details of their rewards program, which gives you $10 on every $200 spent, which you can redeem in store.
No matter what your cooking needs are, you can find suitable merchandise from the cooking.com website. Their selection of recipes can be sorted by course, food type, ingredients, cooking time, and even occasion.
You can find cookware such as pans, dutch ovens, pressure cookers, and double broilers. There are also appliances for sale such as deep fryers, coffee grinders, and rice cookers. Other categories that you may be interested in include storage items, tableware, gourmet food, and cooking tools.
They offer a price match guarantee also. If you find an item cheaper somewhere else, they'll match the price after you let them know.
All major credit cards are accepted for payment. Customers also have the option of paying with Paypal or their Bill Me Later program. Another option is to print out an order form and include a check or money order with it.
They ship order all over the United States. They also currently serve approximately 90 countries for international orders. If you live within the 48 contiguous states, then you can get free shipping if you spend more than $49, and this will arrive within 10 business days. Below this threshold you will be charged $4.95.
You can also pay extra for faster shipping options, including Standard (3 to 6 business days at $3.95 below $49 and $8.90 above), Express (2 to 3 business days at $14.95 below $49 and $19.90 above), and One Day for $24.95 below $49, and $29.90 above.
Orders to non contiguous US addresses an take considerably longer to arrive.
You have 60 days to request a refund for merchandise. Your order will include a return form that has a shipping label you can use for your return. If it has been past 60 days, then you can still get store credit on merchandise that you send back, so long as it is still in its brand new and unused condition.