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BuildDirect was founded in 1999 by Jeff Booth and Rob Banks, who had first hand experience with the difficulties of ordering home improvement materials and getting projects finished. The wanted to streamline the whole process. In the beginning they acted as couriers for heavyweight items, and then eventually branched out in to a marketplace. In 2008 they began filling their own warehouses with suppliers' products to speed up the process.
Today they maintain 6 warehouses in Vancouver B.C., Los Angeles, Dallas, Atlanta, Chicago, and New Jersey, and serve both Canada and the United States.
Both founders are still on board with the company, with Jeff Booth serving as CEO and President, and Rob Banks serving as Executive Officer and Director.
BuildDirect focusses on heavyweight items that you wouldn't necessarily find at the local hardware store. They cover Flooring (wood, tile, vinyl etc), Decking, Building Materials (siding, roofing, panels), Garden (furniture, fencing, pools, heating, storage), Kitchen (counters, sinks, appliances), Doors (interior and exterior) and a wide range of Accessories, including floor molding, wall panelling, adhesives, floor & carpet care, hardware tools, and much more.
Depending on what BuildDirect coupon codes are available at the time you may be able to get money off all items or specific items only. To learn more about a coupon at Coupofy, simply click the link and a new window with further details will open.
The BuildDirect site functions like a typical eCommerce store, allowing customers to browse via the above categories or use the search bar if they have something specific in mind. To help you find what you want product listings can be refined by type, price range, popularity and other parameters, and there are also handy user ratings and reviews to help you make up your mind.
BuildDirect support a wide variety of payment methods including most common credit cards (Visa, Mastercard, American Express), bank wire transfers, and you can easily checkout and pay with your PayPal account.
Before you finalize payment there is a special "promo box" where you can enter one of our BuildDirect coupon codes. Copy and paste it over or type it in and you should see a confirmation message. Your total order cost should then drop according to the offer.
BuildDirect offer multiple delivery options and often run a "shipping sale" to make savings without needing a Build Direct discount code.
The cheapest option is Value Delivery, which waits until several people in your area have also made orders so they can all ship out together. For a slightly higher cost you can get "Curbside Residential Delivery" and there is no waiting around. For an extra fee you can also have the items carried in to your home or garden.
The cost of delivery is determined by the size of your order and the option chosen. For example flooring delivery may be charged per square feet.
BuildDirect operate a 30 day money back guarantee return policy, allowing you to return any item in its original condition within 30 days of the delivery date. Any used or marked items cannot be returned. While original delivery charges aren't reimbursed they do not charge to pick-up the returning items. You will however get a 100% full refund if items arrived in a damaged or defective state.
Custom made, special orders and clearance items are excluded from the returns policy.