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What the company sells:
Brownells sells a wide variety of products including rifle parts, handgun parts, shotgun parts, magazines, ammunition, reloading supplies, shooting accessories, gunsmith tools and supplies, optics & mounting, gun cleaning & chemicals, and archery supplies. They don’t sell any actual guns, firearms, rifles, etc.
Brownells offers 5 different payment methods. Customers can pay using a credit card; they accept MasterCard, Visa, Discover and American Express, you can pay by cash on delivery if USPS delivers your products along with cashier’s checks and money orders. If your item is delivered via FedEx or UPS, you must pay with a cashier’s check or money order. Not cash. You can pay by personal or company check by filling out and applying for a COD Check Approval Form and a cashier’s check from a bank or a money order from an authorized source is also acceptable. Checks are payable to Brownells. Gift Certificates are also a payment method by following the steps on the website and lastly, you can open an account by contacting their toll-free telephone number.
The company offers same day shipping on orders placed before 3:00pm CST on weekdays. (Monday-Friday) They ship anywhere in the United States and offer flat rates calculated by weight at checkout. Anything under five pounds is $12.95 USD to ship anywhere in the States. Orders over five pounds will cost $24.95 USD. Brownells.com ships via UPS, FedEx, and Parcel Post Priority.
Brownells has an outstanding return policy and guarantees 100% customer satisfaction on every item purchased. They will take back any item at any time, no questions asked, guaranteeing your satisfaction forever. In order to return an item, simply use the return form in your received package, or download a printable Merchandise Return Form from their website, send the completed form along with the product and the invoice to their address listed on the site.
- Most info is from their website, reworded and reformatted