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About Travelsmith
They stock everything the modern day traveller wants, so you can focus on all of the good things, like travelling. Travelsmith use state of the art fabrics that do not wrinkle, in natural and high performance categories that still look like new after being squashed in a suitcase for a long haul flight or even just stuffed in a bag for a few hours. More importantly they are stylish and fashionable and very easy to take care of. All employees of Travelsmith are travellers also so that the knowledge base for the products and testing of all materials is thoroughly experienced.
Travelsmith’s headquarters is located in Novato, California and their distribution centre is in Westchester, Ohio.
Travelsmith Sells
TravelSmith.com caters to both men and women, from petite to plus sizes. Their clothing range encompasses all basic clothing types, including t-shirts, shirts and other tops, pants, shorts, swimwear, skirts, dresses, underwear, socks, shoes & sneakers, and accessories like wallets, belts, hats, and scarves.
They are perhaps best known for their wide variety of bags and luggage, including backpacks, carry ons, wheeled luggage, totes, fanny packs & security bags, and much more.
There is also a selection of practical travel accessories such as adapter plugs, flight socks, bag labels and locks, comfort collars, and much more.
You can also purchase gift cards from values between $25 and $500, so the recipient can make their own purchases.
Payment Methods
Travelsmith currently accepts American Express, Discover, MasterCard, and Visa for online orders. If you would like to make your payment by check, you can order via mail. You can also order items from Travelsmith via phone, fax and mail order.
Shipping Options
Travelsmith recommends their Standard Shipping option because of their low rates and reliable delivery normally within 3-7 business days, which is available for destinations within the continental US. Travelsmith chooses the best method possible - usually UPS or US Postal Service so they can get your package to you as quickly as possible. Shipping is priced on a sliding scale starting from $7.95 for orders between $25-$50 up to $19.95 for orders between $300+ they also offer order status via email and tracking numbers. You need to allow 3-4 business days for delivery to Hawaii and Alaska. For international orders you need to mail, fax or phone in your orders.
Return Policy
If you are making an exchange, there is no charge to return the item and the new merchandise will be shipped to you for no additional shipping charge. Final Clearance items may not be returned or exchanged. If you are returning merchandise for a refund, there is $6.95 postage and insurance charge per package when using the label service. If a return label is not included with your order, you need to contact their Customer Service If you prefer, you may use the standard return label on the packing slip and pay for your own return shipping (and insurance) via the carrier of your choice.
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