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About Midnight Velvet
With a dedicated team of designers, artists, and fashion merchants, Midnight Velvet has managed to bring value to its customers through the provision of unique brands. The company attributes its success to continued investment in research and development and its attention to customer’s feedback.
In 2011, Midnight Velvet received a Stella Service Star of Excellence award for their great gift options, intuitive site design, and knowledgeable support staff.
Midnight Velvet operates exclusively online through its website www.midnightvelvet.com and catalog. With over 18 years of online presence, the site is excellently designed with special features to enhance customer’s experience. The site receives over 10000 unique visits daily and has a Google page rank of four out of ten.
Midnight Velvet Sells
Users can sign up for free on the website to enjoy more benefits and offers. Customers can shop by category to include home items, clothing, accessories, shoes, jewelry, health and beauty, gifts, and sale. Under each category is a wide variety of products each clearly displayed with specifics, description and prices attached.
Products to include electronics, furniture, home décor, clothing and accessories, shoes, jewelry, makeup, bath sets, fragrances, fitness, personal care, gifts among others. Prices differ with products type and category with some products retailing as low as $10 or below and as high as over $400.
Midnight Velvet accepts payments through Visa, MasterCard, Discover, American Express, and Midnight Velvet Credit. The company also accepts checking account withdrawals, Debit cards, and Money Order.
Midnight Velvet currently only ships within the United States, charging customers based on the value of the order. This starts at $5.95 for orders below $15, and reaches 11% of the order total after $250. You can also pay extra for Expedited and Express options.
Orders to Alaska, Hawaii, and Puerto Rico are charged a $9.95 surcharge.
For unsatisfied customers, returns can be made within 60 days of the purchasing date for a refund or an exchange. However, the returned item should be in its original state with packaging and paperwork intact. The customer is fully liable to all shipping costs.