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iMomoko is an online store that provides the most trendy Japanese and Korean cosmetics and skin care products.
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Just like many other online stores, this one also offers a variety of shipping options that users are free to choose from. For domestic shipping, UPS is used as the sole provider to make things easier to track, and the firm also offers free UPS Ground Shipping for orders above $99, made in the US. Expedited shipping is also available as long as an extra fee is paid, and the methods include UPS 2nd Day Air, and more. For orders worldwide, DHL is used.
In terms of their return policy, if a customer is unhappy with an item they have purchased, then they will have to contact the customer support team and get a RMA number within 10 business days from the receipt of the item. After this is done, make sure that the items being returned are in the original condition, and you will receive either a refund or an exchange. Please note that a 10% restocking fee can apply from time to time.