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The official website is located at fragrancex.com. The site is designed to make for easy fragrance shopping whether you're searching for men's cologne or women's perfume. For women, they also offer skincare and makeup products along with a few other categories. Shoppers also have the option of sorting the products by brand name.
The most common items include women's perfume, skincare, and makeup. Female shoppers can also seek gifts for their male counterparts in the form of cologne.
Other types of products they offer include deodorant, shower gel, aftershave, body lotion, and body powder. You can also determine if you like a specific product by getting your hands on samples before you make a real purchase. Gift sets are also available.
Brand means a lot when it comes to perfume and cologne. Shoppers who make their way to the website can filter everything based off of brand name.
The company aims to reward its loyal customers with their rewards program. After you join, you will accumulate points based on the amount of money you spend. After you reach a specific level, you will start earning a certain percentage off of your future orders. The first level offers 2% off, while those who reach the maximum level will start earning 10% off their orders.
An easier and quicker way to get money off your orders is to join the FragranceX newsletter. They routinely send out coupons so their members can save money on their purchases of brand-name fragrance products. Also, simply joining the newsletter will entitle you to 10% off your next order.
Social media fans can connect with the company on a variety of networks. They are currently active on Google+, Facebook, YouTube, Twitter, Pinterest, and Instagram.
In order to make a purchase from their website, you'll need to have a commonly used credit card. They accept American Express, Visa, Mastercard, Discover, Diner's Club, and JCB.
One of the good things about shopping from FragranceX is that they offer a flat rate of shipping within the US of $5.95. If you buy more than $59 of merchandise, then you'll get the order sent to you for free. This applies to standard delivery, which takes between 2 and 5 days to arrive depending on your location.
You can also pay $9.95 for 2nd Day Air, and $13.95 for Next Day Air. This excludes PO Boxes and is based on single item. It is $5 for each additional item.
Shipping to Canada costs a flat rate of $9.95 and takes up to 10 days. Orders can also be shipped to over 200 other countries, starting at $14.95, with $0.99 for each additional item.
FragranceX operate a 30 day return policy, that allows you to return any unopened and unused product within 30 days of the dispatch date for a refund or exchange, excluding skincare and cosmetic items due to hygiene concerns.
To obtain a return label you should contact customer support. The cost of this will be deducted from your refund or store credit unless you yourself received the items in a damaged or defective state. You can also use your own shipping method, just address the package to:
Order # (Include your order number)
5 Plant Avenue
Hauppauge, NY 11788