Brookstone was founded in 1965 in Peterborough, New Hampshire by Pierre de Beaumont and his wife Marry, as a mail order catalog supplying hard to find tools and problem solving items. It wouldn't be until 1972 that they would open their first retail outlet. As their number of stores expanded, they began to add more and more products that covered all areas of the home.
The online store first went live in 1997 and is now a key generator of sales. Chinese company Sanpower bought Brookstone for around $173 million in 2014, and they are believed to be making millions in yearly revenue.
The company is also a big supporter of charities backing Susan G. Komen for the Cure and the Breast Cancer Network of Strength. They have also donate a small sum to Save the Children whenever a customer signs up to the store with their email address.
Tom Via currently serves as CEO of the company.
Brookstone's inventory covers many typical homeware products, although they tend to focus on rarer novelty items and gadgets. The website is very easy to use, allowing customers to browse via categories or use the search bar if they have something specific in mind. Here they can enter an item number from the catalog to go directly to the product page for fast checkout.
There is also a dedicated page for Sale items, though you can make even more savings by redeeming a Brookstone discount coupon code. Unless otherwise stated these can be used for products in any of the following categories:
Electronics, Massagers, Home Furnishings & Decor, Furniture, Outdoors, Toys & Games, Travel & Luggage, Bathroom & Beauty, Bar Supplies, and Gifts.
All categories features subcategories (such as Apple products under Electronics) and product listings can be easily refined by price range, color and other features, popularity and many other parameters. There are also helpful user reviews and ratings to help you make your purchasing decisions.
If you are buying gifts but aren't sure what to get, you can always purchase a gift card (values between $10 and $500) so the recipient can decide for themselves.
When you find something you like all you have to do is add it to your basket and click checkout.
The brand is also active on social media with account on Facebook, Twitter, Pintrest, Youtube, and Instagram.
Brookstone support all major credit cards for payment, including Visa, Mastercard, American Express, Discover, Diner's Club, and JCB. You can also easily checkout and pay using your Paypal account.
If you wish to redeem a Brookstone coupon code all you need to do is copy it from here at Coupofy or another source, and then enter it in to the promotional box just prior to payment. Once applied you should then see your total order price drop.
Brookstone currently only cater to US customers. They often run free shipping offers which can be redeemed with the appropriate Brookstone coupons. Currently the deal is "spend over $99 for free shipping" but this will vary from time to time.
Standard shipping for orders below the free threshold are charged a flat rate of $7.99. This will take 5 to 7 business days to deliver. You can also pay extra for Express and Next Day options.
Certain oversized items will be shipped using non-standard methods, but this will be made clear during checkout.
Brookstone operate a 30 day returns policy, allowing you to return any unused and unopened items within 30 days of the delivery date for a refund or exchange. After this day but before 60 days you will only be eligible for store credit or exchange, but no refund.
All orders come shipped with the appropriate return form, which must be completed and included in the return package. You must then ship it by a tracked method of your choosing. You will have to cover these costs unless you received items in error or they are damaged in some way through no fault of your own.
Obviously if you used a Brookstone coupon you can only be refunded the actual amount charged to your payment method.