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The company was founded in 2010 by Katia Beauchamp and Hayley Barna, having seen the popularity of other subscription box services in other industries. After many rounds of funding the startup took off and is now valued at $485 million. They now also have one retail outlet in New York's Soho neighborhood.
Birchbox boasts over 1 million subscribed customers and stock over 800 different brands. In October 2014 they introduced an Instagram shop that allows users of the social media platform to buy products directly from the app or site.
Hayley Barna still serves as CEO.
The Bircbox makeup and cosmetics range cater to both men and women and the site allows you to easily browse for both. There is also a search bar if the customer has something specific in mind.
Products can be purchased individually like a traditional eCommerce store, with a basked and checkout system, or you can sign up for one of their Boxes that are delivered monthly.
Items for women cover Makeup, Hair, Skincare, Nails, Body, Fragrances, Tools & Accessories, Oral Hygiene, as well as Home Items such as pillows, candles, water bottles, storage and much more. Similar products are also available for men with an added Beard & Shaving and Games & Gadgets selection.
Birchbox coupon codes may include product-wide discounts or deals for specific products only. Clicking on a coupon at Coupofy will reveal further details about the offer.
To help customers make a decision there are handy user ratings and reviews, and you can easily sort product listings by price range, rating and other parameters so you can find exactly what you want.
Birchbox payments must be made by either credit or debit card. Most common cards are accepted, including VISA, Mastercard, Discover and American Express.
If you wish to redeem a Birchbox coupon code, all you have to do is enter it in to the promotional box during the checkout process. This will be ahead of the payment step, and if entered correctly you should see the total order cost drop according to the offer.
Birchbox run numerous shipping offers that will save you money. Products featured in the current month's box will ship for free if you buy them individually. Furthermore all orders over the value of $50 are shipped for free as well. These are sent via the Standard option and can take up to 7 working days. You do not need a Birchbox coupon to qualify for these offers.
If you do not qualify for free shipping, Standard costs a flat rate of $5. You can also pay extra for faster options, including $7 for ground shipping, $15 for 2nd Day Shipping, or $22 for Next Day Shipping.
If you subscribe to a monthly box it will ship for free. If you subscribe to the more expensive Birchbox Aces service, free shipping is offered for the 2nd Day option.
International customers are directed to their regional Birchbox websites.
Birchbox's return policy is split in to two sections, for Birch Boxes and regular orders. Unfortunately you are not permitted to return a Birch Box if the items are unwanted, even if you have not opened them. You are only permitted to do so if items arrived in a damaged or defective condition. In this scenario you should contact customer support right away for further instructions.
Regular non-subscription purchases fall under a 90 day return policy, allowing customers to return any item in its original unused and unopened condition, with 90 days of the purchase date for a refund or exchange. The customer must cover the original shipping costs, but if you contact customer support they will supply a prepaid return label free of charge.
Of course if you have used a birchbox subscription coupon or regular code, you will only be refunded the actual amount charged to your card after the deal was applied.